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Live Audit

Live Audit is Customer Connect's real-time view of your whole network. It shows where your infrastructure is, how it's connected, how much traffic is flowing, and where problems are — across every customer, or scoped to a single one.

Live Audit is an observability tool: it reflects the network but doesn't change it. To change what's reachable, edit your access policies.

Live Audit in Split view: a map of provider and customer locations with alert markers and a legend, above a per-customer table of alerts, locations, connectors, and usage

What it shows​

  • Locations: Provider-owned and customer sites, plotted geographically.
  • Connectors: The software deployed at each location.
  • Access policies: The rules linking sources to destinations, drawn as lines between locations.
  • Alerts: Health issues surfaced by severity (Critical or Warning).
  • Usage: Traffic volume per customer over the selected time range.

Views​

Live Audit presents the same data three ways, and you can switch between them at any time:

  • Map: A geographic map with location pins and the connection lines between them. Alert markers highlight locations with Critical or Warning issues, and a legend lets you toggle connection lines and alert tunnels on or off.
  • Table: A per-customer breakdown with alert counts, location and connector counts, and usage.
  • Split: The map and table together (the default), so you see the geography and the numbers at once.

Scope​

What you see depends on your role and the View as customer toggle:

  • A provider admin sees every customer's locations, connectors, and access policies on one view.
  • View as customer scopes the view to a single customer's network (the same view that customer's admins see).

Time range​

A time-range selector (24 hours, 7 days, 30 days, or a custom range) bounds the usage and alert data, so you can look at the current state or trend back over time.

Learn more​